Privacy Policy
Effective Date: August 2026 | Last Updated: August 2026
Fluid Dynamics LLC DBA TetherCX ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (fluid-dynamics.biz) or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Contact us with questions or feedback
- Sign up for our newsletter or promotional emails
- Submit your phone number through a webchat or contact form to request information about our products or services
- Participate in surveys or promotions
The personal information we collect may include:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, business address
- Inquiry Information: Questions, comments, or requests you submit
Information Automatically Collected
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including to:
- Respond to your inquiries and provide customer support
- Send you newsletters and promotional communications (with your consent)
- Follow up by text message on inquiries submitted through our webchat or contact forms (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and unauthorized access
Text Messaging (SMS) Communications
If you submit your phone number through a webchat form or contact form on fluid-dynamics.biz, you may receive text messages from Fluid Dynamics related to your inquiry, including product and service information, pricing, and sales follow-up.
How you opt in: Consent is collected via an unchecked checkbox displayed above the Submit button on the webchat/contact form. The box must be affirmatively checked by you before any phone number is submitted or messaged.
Message frequency may vary. Message and data rates may apply.
How you opt out: Reply STOP to unsubscribe or HELP for help.
We do not share, sell, or otherwise provide your mobile phone number or SMS opt-in/consent information to any third parties or affiliates for marketing or promotional purposes. We do not add phone numbers to our texting program from purchased lists or any other source — only from your direct submission.
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (for example, SMS/email delivery platforms and hosting providers), who may only process it to operate these services for us
- Legal Requirements: When required by law or in response to valid requests by public authorities
- With Your Consent: For any other purpose with your explicit consent
We do not sell your personal information. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Opt-Out: Opt out of receiving marketing emails or text messages
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
Contact Us About Privacy
Email: contact@fluid-dynamics.biz
Phone: 913-349-7427